Privacy Policy

This website is run by Techma inc., 3295 Rue Dubé, Québec, QC G1M 3T3, Canada. You can reach us at info@techma.ca or +1 (418) 931-7712.

The person responsible for the protection of personal information at Techma is Masdouk Adelakoun, Chief Executive Officer. Write to him at info@techma.ca, with “Privacy” in the subject line, or at the postal address above.

You can visit this site without telling us who you are. It has no accounts, no newsletter sign-up and no payment page, and it keeps no database of visitors.

We receive personal information only when you choose to send it:

• The booking calendar on the contact page: the details the calendar asks for to book the call, such as your name, email address and the time you choose.
• Email and phone: whatever you put in a message to info@techma.ca or tell us on a call.

Like every website, the servers that deliver these pages record basic technical information with each request, such as an IP address, the browser used and the page requested. Our host keeps these logs for a short period, to run the site and protect it from abuse. We do not use them to identify visitors.

We use what you send us for these purposes only:

• to answer your message or your question;
• to hold the call you booked;
• to follow up about the work you asked us about.

We do not sell personal information, we do not send marketing emails, and we do not use your information for any other purpose without asking you first.

You consent by choosing to send us your information. You can withdraw that consent at any time by writing to info@techma.ca. We then stop using your information and delete it, except where the law requires us to keep something. Withdrawing consent does not undo what was done while it was in place.

If you accept in the cookie notice, we count page visits with Plausible Analytics. Plausible sets no cookies, stores no personal data and does not follow you across sites. Its counts are kept on servers in the European Union. If you decline, it does not load. The site runs no advertising or tracking scripts either way.

The site stores one item in your browser: your answer to the cookie notice, saved in local storage so we do not ask again on every page. It stays on your device, it is not sent to us, and you can clear it through your browser’s site data settings.

We do not share your information with anyone for their own use. Three suppliers handle it on our behalf, each only to provide its service to us:

• Vercel hosts this website. Its servers and logs are in the United States.
• Zoho runs our email and our booking calendar. The messages and bookings you send us are stored on its servers in the United States.
• Plausible Analytics counts visits, only if you accept, without personal data. Its servers are in the European Union.

Your information may therefore be stored outside Québec. Each of these suppliers is bound to protect it and to use it only to serve us.

We keep your information only as long as we need it to answer you and follow up. Once the exchange is over and no work follows, we delete your message and your booking. If we go on to work together, we keep what the work and the law require, and no more.

Deleting means removing the message from our mailbox and the booking from our calendar, including their trash folders. The person responsible for the protection of personal information makes sure this is done.

Under Québec law and PIPEDA you can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong or incomplete, ask us to delete it or stop using it, and ask us to stop distributing it. You can also ask to receive the information you gave us in a structured, commonly used format.

To make any of these requests, write to info@techma.ca or to Techma inc., 3295 Rue Dubé, Québec, QC G1M 3T3, Canada. We answer within 30 days. To protect your information, we may ask you to confirm your request from the email address you used with us.

If you are unhappy with how we handled your information or your request, you can complain to the Commission d’accès à l’information du Québec, which supervises this law. You may also complain to the Office of the Privacy Commissioner of Canada where PIPEDA applies. Neither body is affiliated with Techma, and you do not need our permission to contact them.

If an incident affects personal information we hold, we record it in our register of confidentiality incidents. When it presents a risk of serious injury, we notify the Commission d’accès à l’information and the people affected, as the law requires.

When what the site collects or the suppliers we use change, we update this page and its effective date.